General conditions:

General conditions:

Disclaimer/ responsibility

The content of this website is of a common informative nature. You cannot derive any rights arising from the given information.

As an interested party, you determine the value of the information in the interest of your own health and you remain responsible for the actions you take or do not take for your health. It is recommended that you consult your general practitioner when you need information and advice about your specific situation. The owner of this website does not accept liability for any damages that could result from the use of information, links or guidelines on this site. The website/webpage contains hyperlinks to websites of third parties, which the owner of this website has no control over. She therefore cannot be responsible for the content of these sites or guarantee that they are correct, complete and up-to-date. The owner of this website is not responsible for any direct or indirect damages that in any way arise or ensue from:

  • the use of the website/webpage and the content, or the change or non- availability of the site and content
  • the use of hyperlinks to third parties and the content, or the non- availability of the hyperlinks

Intellectual ownership

The author’s rights on the website/webpage(s) belong to the owner of the website, unless otherwise specified. It is permitted to download or print the content for personal use. It is explicitly not allowed to use (a part or parts of) the content for other goals and especially not for commercial use. Unauthorized or improper use of the webpage or the content of it can infringe upon Intellectual ownership rights and/or conflict with regulations including privacy regulations.

Privacy and GDPR (AVG)

In accordance with the framework of the General Data Protection Regulation (AVG) as a legal procedure since May 25th 2018, I have taken following measures.

Client dossier

In order to ensure a successful consultation, it is essential that I, as your practitioner, create a dossier. This is a legal obligation imposed by the WGBO (Medical Treatment Agreement Act). Your dossier contains notes about your health and data pertaining to completed examinations and treatments.

The dossier also contains information that is necessary in order to treat you effectively, or which I may have obtained from another caregiver or that has been given to me with your permission.

I endeavour to safeguard your privacy. This means, amongst other things, that I:

  • treat your personal and medical data with care.
  • make sure that no unauthorised parties gain access to your information.

In my capacity as your practitioner, I have access to the information in your dossier. I have a legal duty to maintain confidentiality (professional confidentiality). Other parties who have access to the information need to apply for and receive a personal information process agreement (including a confidentiality agreement). You reserve the right to access the information, amend it, delete or export it (data portability).

The information in your dossier may also be used:

  • to inform other caregivers, e.g. if the therapy has been completed or you have been referred to another practitioner. This will only happen with your express permission.
  • to order Chinese herbs or supplements from a natural pharmacy.
  • for a locum in my absence.
  • anonymously for intercollegiate testing.
  • anonymously for teaching purposes (during work placements or in my lessons).
  • for financial administration. My administrator will need your name, address and date of birth in order to invoice you.
    If I wish to use your information for any other reason, I will contact you and ask your permission first.

This information will be kept in the client dossier for 15 years, in accordance with Medical Treatment Agreement Act (WGBO). The information will automatically be deleted 15 years after the last consultation. You reserve the right to access this information, to change it or, via written request, have it deleted at an earlier date.

If you have a complaint about how I use your personal and medical information and we are unable to resolve the matter, you may place a formal complaint to the data protection authorities.

Privacy and your invoice

Your invoice or annual summary of health care costs will contain all the information that the insurance company needs in order for you to claim reimbursement with your health insurance provider.

  • Your name, address and date of birth.
  • The consulation dates.
  • A short description of the consulation:
    natuurgeneeskundig consult prestatienr. 24104 (this means acupuncture treatment).
  • The costs for the consulation.
  • The health insurer and policy number.

Privacy

In accordance with the General Data Protection Regulation or GDPR (AVG), I endeavour to guarantee the privacy of the client by treating personal or medical information with care and by ensuring that unauthorized parties have no access to personal or medical information.

I am a member of the NVA, the Dutch professional association for acupuncture (NVA: see www.acupunctuur.nl). Via the NVA I am a registered member of KAB – a coordinating organisation for alternative treatment methods which guarantees correct procedural practices with regard to complaints and disciplinary law. For complaints where we cannot come to an agreement you can consult http://www.geschilleninstantiekab.nl/

You can send an email to info@irmgardacupunctuur.nl to get more detailed information about the kind of information I note down and what for I use the notes for.